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Utilizing Chatops for VMWare Support Cases

How Encore is Utilizing Chatops for VMWare Support Cases

Greg Perry

8 minute read

In this post we will be explaining how we have created a chatops workflow that enables us to upload VMWare ESXi log bundles directly to a VMWare support case from our chat client of choice. The code that makes all of this work is at the bottom of this article. Chatops Introduction For the those who have never heard of chatops before; To me, it means the ability to call automation workflows from your favorite chat client.