We started playing around with StackStorm about 9 months ago just to try out some new tools. After a few months of playing around we realized that it was much more than a toy and could provide serious benefits to our DevOps team, our organization and to our customers. Before we discuss all of the great things about StackStorm, let’s start with a little history.
History When I started at Encore in June of 2016 the team had just started working on an automation platform.
A common request I have seen on the StackStorm Slack Channel is the ability to utilize 2-factor auth before executing a workflow. Users sometimes have very powerful workflows that require extra care, or a second set of eyes before executing. Inquiries are an experimental feature in StackStorm 2.5 (changelog) that allow the workflow to pause and wait for input from a user before proceeding. In this post we’re going to use inquiries to secure a workflow execution using Duo 2-factor authentication (2FA).
The following is a quick tutorial on using the ServiceNow API with python to programatically create and update configuration items. A personal development instance of ServiceNow Jakarta was used for testing the code below.
About the ServiceNow API Servicenow uses a REST Table API that allows users to perform create, read, update and delete operations on existing tables. ServiceNow also provides you with a REST API Explorer that uses information from your instance to provide you with a list of endpoints, methods, and variables that you can use to build and send a REST request.
